About Resurgent Mortgage Servicing
Resurgent Mortgage Servicing is a specialized servicer of mortgage loans operating as a division of Resurgent Capital Services, based in Greenville, South Carolina.
We represent a number of different lenders who place their customers in our care, in large part due to our long-standing reputation for creating and managing a positive and customized homeownership experience.
Helping homeowners realize their goals , meet their needs and seek creative solutions when financial hardships impact their ability to make their payments is the cornerstone of our loan servicing philosophy. A philosophy that is brought to life, every day and with every interaction, by a team of dedicated professionals who are trained and ready to serve.
About Resurgent Capital Services
Resurgent Capital Services is a recognized leader in servicing domestic and international consumer debt.
Over the last 13 years, Resurgent Capital Services has serviced loans of all types for millions of borrowers.
Dedicated to managing borrowers with respect, Resurgent Capital Services has a proven, time-tested record of high quality customer service.
"Serve first and the rest will follow" is a key tenant of the Resurgent Mortgage Servicing culture and operational philosophy. Our employees embody our "Serve First"culture and represent the company and its values with every interaction as they "Connect" with one another, homeowners and business partners.
- C H A R A C T E R
We conduct ourselves with integrity and honor in all things.
- O U T C O M E S
We evaluate our success on objective, measurable results.
- N I M B L E
We anticipate changing marketplace opportunities and embrace them when they arrive.
- N E W I D E A S
We reject the status quo and reward innovative thinking.
- E N E R G Y
We approach every task with energetic excellence.
- C O M M U N I T Y
We are good corporate citizens who reach out to help others whenever we can.
- T O G E T H E R
We value collaboration as a key to reaching our potential as a company and as individuals.
Resurgent in the Community
At Resurgent Mortgage Servicing, we embrace our commitment to giving back to the communities in which we live. Resurgent Mortgage Servicing and Resurgent Capital Services employees contribute both their time and resources to multiple charitable organizations.
In 2006, the Resurgent Humanitarian Council and Community Action Council were formed for the express purpose of overseeing the charitable giving and volunteer efforts of the employees of Resurgent in Greenville and in Cincinnati.
Through these two committees, we have been able to expand the scope of our volunteer efforts to many organizations including; Meals on Wheels, Habitat for Humanity, Metropolitan Arts Council, Hands On Greenville and the Susan G. Komen Foundation.
Click each header below to find out more about that community service. Click any thumbnail within a service to see photos for that event.
Click image for larger/more. Hundreds of Resurgent employees have come together since 2003 to help build homes through a partnership with Habitat for Humanity. By giving their time, energy, and talent, they have built three homes, complete with landscaping, in Travelers Rest and Greenville, South Carolina. Resurgent generously contributes the cost of the materials to build the homes, and through various fundraising efforts by the Humanitarian Council, we have been able to equip the homes with essentials such as appliances, ceiling fans, household goods, microwaves, cookware, linens, and non-perishable food items.
Resurgent's Habitat volunteers team up to lay a heavy flooring section during construction of a Habitat house in Travelers Rest, South Carolina.
As a Pacesetter, Resurgent conducts its workplace fund raising efforts early to get the Greenville area campaign off to a running start and to challenge other companies to participate. The annual campaign includes a companywide effort to raise awareness of the United Way’s work in the community and various fundraising activities in which employees can participate.. The hard work of the 2010 Campaign Team coupled with generous giving and genuine employee dedication raised a total of $ 73,275.60.
Resurgent Capital Services has partnered with Meals on Wheels of Greenville to enhance the quality of life of homebound individuals by providing nutritious meals, personal contact, and related services. Nearly 20 employees volunteer their time every week to deliver meals to individuals living in Greenville. Although Resurgent is only one of many corporate partners, the lives touched are individual, and each delivery is a unique expression of Resurgent’s ability and desire to make a difference.
Homes of Hope’s strategy is diverse with the goal being filling the gaps in services that exist in the community related to affordable housing. Since 1998, Homes of Hope has developed 302 affordable homes for low-income families. Every home built by Homes of Hope is an Energy Star home. In addition, they have seen 262 men complete their job training/mentoring/discipleship programs for Christian men overcoming drug and alcohol addictions.
For the first time, Resurgent is teaming with Quinn Satterfield Builders and Homes of Hope in 2011 to build two homes within the City of Greenville. Resurgent employees will donate their time and efforts while working alongside the planning and leadership of Quinn Satterfield Builders. Resurgent’s generous contribution will cover the materials to build two homes.
For over 35 years, MAC has enriched the community through the sponsorship and promotion of diverse arts, activities, and events – as the funding source for area arts organizations, individual artists, and arts educators. MAC also partners with Greenville County schools to bring SmartArts initiatives to students, which uses art to reinforce curriculum. MAC focuses its efforts to:
- Develop a child's critical thinking, raise his or her academic achievement, and build a child's self-esteem
- Unite families through shared activities
- Provide local jobs as patrons cultivate and indulge their desire for the arts
- Encourage economic growth by drawing new fans to the area who want to raise families and grow businesses here by making Greenville an ideal place for companies to open and/or relocate
Resurgent has won MAC’s “Most Creative Fundraiser Campaign” award multiple times and is proud to be MAC’s largest corporate contributor in Greenville County. Resurgent’s ongoing partnership with MAC alters the outcomes of our children and the makeup of our great city, and it is a partnership that we are all very proud of!
Click image for larger/more. Resurgent biannually sponsors the Bikes for Kids program. It benefits children in need of a "special" gift during the holidays. Rather than exchanging holiday gifts, Resurgent and our network of supporting agencies and attorneys make donations to the Bikes for Kids program. -Since 2004, 2,889 bikes have been built and delivered to children in need throughout the Greenville and Charleston areas. Dozens of employees volunteered by learning how to put together a bicycle or participating in their delivery.
Click image for larger/more. Each Christmas season, Greenville employees fulfill the hopes and dreams of many children and their families by supplying gifts that otherwise may not be received. In 2010,the number that was "adopted" was 62. We have had the opportunity to play Santa each year through our involvement with GAIHN, Safe Harbor, Child’s Haven, Greer Relief and Judson YMCA. In most instances, our gifts are given to children ranging from 3 -18 years of age.
In addition to the adoption program, our employees donated 316 pounds of food for Harvest Hope Food Bank and many toys for the Toys for Tots at our annual Employee Christmas Party.
NECCO is a private childcare agency dedicated to improving the quality of life for children. Their 40 years of experience ensures the children we help receive everything they deserve. They serve abused and neglected children of all ages in the custody of child welfare and juvenile justice agencies in the states of Kentucky, Ohio, and West Virginia. For several years, NECCO has placed a ‘giving tree’ on-site at the Resurgent office, and employees take a gift tag and provide a holiday gift to a child in need. Each year, there has been an overwhelming response from the employees usually requiring that the tree be restocked with tags during the event.
Click image for larger. Ronald McDonald House Charities of Greater Cincinnati provides a supportive ‘home away from home’ for families and their children from all over the world who are receiving treatment at Cincinnati Children's Hospital Medical Center or other area hospitals, regardless of their ability to pay.
The House provides a comfortable place where families can sleep, eat home-cooked meals, and meet others facing similar situations and offer support to one another during difficult times. It is supported by generous individuals, McDonald's owner/operators, local businesses, civic groups, foundations, and a large, caring group of volunteers.
Since 2005, Resurgent’s IT group has had the pleasure of providing and serving meals to those staying at the Ronald McDonald House. The team provides an average of 3 meals yearly, which gives those staying at the facility a good meal without having to leave the premises. Many recipients have wonderful things to say about our efforts, and we enjoy the chance to give back to the community!
Click image for larger/more. The mission of Stepping Stones Center in Cincinnati is to provide opportunities for children and adults of all ages with disabilities. The organization seeks to increase participants' independence and promote inclusion within the community.
Stepping Stones Center is a non-profit United Way agency that serves over 1,100 persons with disabilities each year.
For several years the Cincinnati Community Action group has been a primary sponsor of the annual Independence Day Picnic at Stepping Stones. This involves decorating the picnic area, providing the food for the picnic, assisting with the cooking, and serving the meal. The staff, campers, and their families have always been most appreciative of our contribution to making the picnic successful.
Resurgent is involved in an annual fundraiser that raises money to support ERH programs and provide assistance to residents who need help remaining in their retirement community. The Resurgent employees serve as raffle monitors and greeters for those participating in this event. Resurgent volunteers have garnered high praise for their efforts from the staff, clients, and participants.
Click image for larger. Breast cancer is not predictable - it is a random disease. It knows no boundaries - age, race, religion, socioeconomic status, or geography. The Komen Foundation is leading the fight against breast cancer through its advancement of research, education, screening, and treatment. Through its aggressive, full-scope mission, the Komen Foundation is committed to meeting the needs of women, men, and families facing breast cancer today, as well as investing in a cure for future generations.
Several Greenville and Cincinnati employees participated in the annual Race for the Cure.
All proceeds benefit A Kid Again, a local non-profit organization that provides fun-filled group activities for children with life threatening illnesses and their families.
Cincinnati employees participate in the annual 5KRun/Walk in support of the program.
More than 12,000 volunteers collected more than $600,000 at the American Cancer Society’s Making Strides Against Breast Cancer event on Sunday, October 11th, helping the Society create a world with less breast cancer and more birthdays. Greater Cincinnati has now given approximately $4.95 million to Making Strides since the first Cincinnati walk in 1997.
The Cincinnati Community Action Committee supports this annual event that raises funds to help the local Epilepsy Foundation provide valuable services to the community including counseling, support groups, community education, group homes, a camping program, an adult day program, and much more.